Shipping
We provide free shipping on orders over $50 anywhere in Canada & the U.S.A.
Orders take 2-3 business days to process and will be shipped out via Canada Post. You will receive a confirmation email once the order is sent out for shipment, with a tracking number.
Please note that due to COVID-19 & International shipping delays, your order may take longer than usual. Please be patient and refer to the Canada Post tracking number for all shipping-related inquiries.
Canada:
Free Shipping (Orders over $50): 5-10 Business Days
Standard Shipping: 5-10 Business Days
U.S.A:
Free Shipping (Orders over $50): 5-10 Business Days
Standard Shipping: 5-10 Business Days
Please note we do not offer fast-tracked shipping at this time
Returns
Given the nature of our product, we do not accept refunds or returns. If there is an issue with your order, please reach out to support@tinterybrows.com and we will gladly replace the product or provide you with store credit. Tintery is always striving for a high level of customer satisfaction, please do not hesitate to reach out if you are not satisfied with your order. You can always contact us with any questions at support@tinterybrows.com
Damages and other issues
Please inspect your order upon recieval and contact us immediately if the item is damaged, defective, or if you receive the wrong item so that we can evaluate the issue and make things right.
If you have any other questions feel free to Contact Us or email hello@tinterybrows.com